Support

Need Help?

Our support team is here to help. Send us an email and we'll get back to you as soon as possible.

Contact Support

Frequently Asked Questions

What is Reciport?

Reciport is a mobile app that lets you discover dishes from around the world. Our AI generates personalized recipes using ingredients available in your location, so you can cook authentic international cuisine no matter where you live.

How do credits work?

Credits are used to generate recipes. Each recipe generation costs 1 credit. You receive free credits when you sign up, and you can purchase additional credits through in-app purchases. Credits do not expire.

How do I set my location?

Go to Settings in the app and tap on "Location". You can search for your city or country. The AI uses this information to suggest ingredients that are available in your area.

Can I save recipes?

Yes! After generating a recipe, tap the bookmark icon to save it to your Recipe Book. You can access saved recipes anytime from the Recipe Book tab.

What languages are supported?

Reciport supports 15 languages: English, Japanese, German, French, Spanish, Norwegian, Swedish, Finnish, Dutch, Italian, Danish, Polish, Turkish, Chinese, and Korean.

How do I delete my account?

Go to Settings > Account > Delete Account. This will permanently delete your account and all associated data. This action cannot be undone.

You can also request deletion via email. Learn more about account deletion

Can I get a refund?

Refunds for in-app purchases are handled by Apple (App Store) or Google (Play Store). Please contact them directly for refund requests. We cannot process refunds directly.

Is my data safe?

Yes, we take data security seriously. Your data is stored securely using Firebase and Google Cloud services with industry-standard encryption. We never sell your personal information. See our Privacy Policy for more details.